SHIPPING & DELIVERY
Everything on our website is handmade to order.
Please allow up to 3-10 business days until items are dispatched. If you need your order for a set date please contact us, we always do our best to help you have your items in time for a special occasion. Please allow a further 1-2 days for delivery in the UK. International orders may take up to 4 weeks. During our busy periods our turnaround time may take up to 14 days. All orders are beautiful packaged in boxes and sent first class with proof of postage obtained.
The Bow Boutique is not responsible for any lost mail or delays caused by the mail service. Once your item is posted it is with the Royal Mail and out of The Bow Boutique's control. All orders will be posted to the address given at time of payment. The Bow Boutique cannot be held responsible for sending to the wrong address given. Please be aware that you are responsible for any import fees, duties, declared value fees or taxes based on you individual countries specific import laws. If you wish to upgrade to priority shipping or insure your package please contact me before placing an order to arrange paying the extra cost. By purchasing you are agreeing to these terms.
Returns will only be accepted if the item is damaged and returned unused in original packaging within 7 days. All custom orders are non returnable unless an error has been made with your order. Return shipping is at the expense of the buyer for refunds and exchanges. Refunds will not be given if an order is not received in time for purpose if it has been posted within time frames stated above. Please Email firstname.lastname@example.org with any questions.
Please use all headbands and clips with adult supervision. DO NOT leave your child unattended while wearing any headband or clip as some may contain small parts which maybe pulled of and cause chocking. Do not let your child nap wearing hair accessories. You assume any and full responsibility for the safety of your child.